Details
Loyalty is more than points, it’s about building lasting relationships that drive repeat visits and bigger baskets. In this webinar, ECRS loyalty experts walk through how CATAPULT enables retailers to design flexible, high-impact loyalty programs tailored to their unique business goals.
In this Webinar you will learn:
-
Successfully onboard customers in-store, online, and at the point of sale
-
Build a strong foundation with Loyalty Points and understand best practices for accrual, redemption, and expiration
-
Go beyond points with LoyaltyBot®, using automated event-based campaigns like birthdays, invite-back offers, and welcome messages
-
Increase average basket size with proven transactional strategies like basket lift campaigns
-
Replace paper punch cards with seamless digital punch rewards that shoppers actually love
Whether you’re just getting started or looking to level up your existing loyalty strategy, this session delivers practical guidance, real-world examples, and expert tips you can apply right away.
Our Hosts:
Felice Manget Harvey
Learning Lounge Host, ECRS
Steve Davidson
Loyalty & Promotions Consultant, ECRS