ON-DEMAND | 45 MINS
Webinar Week:
Smarter Store Operations
with Self-Service, AutoScale®,
CATAPULT Web Office®
& Back Office APIs
Details
Retail technology is evolving rapidly, and so is CATAPULT. In this webinar, we’ll explore how the latest enhancements across Self-Service, AutoScale, Web Office, and Back Office APIs are helping retailers streamline operations, improve customer experience, and unlock new levels of efficiency.
From intuitive checkout flows and smarter scale management to powerful reporting tools and API-driven automation, this session will highlight how ECRS is delivering innovation that empowers your front-end teams, back-office staff, and IT departments alike. Whether you're upgrading your self-checkout lanes, optimizing your labeling process, or integrating third-party systems, you’ll walk away with practical insights and strategies to elevate your store operations.
In this Webinar you will learn:
- Enhanced Self-Service Experience: CATAPULT Self-Service now offers clearer checkout screens, faster Speed Tendering for benefit cards, and integrated LED lane lights to improve shopper flow and staff visibility, making self-checkout smoother and more intuitive than ever.
- Smarter Scale Management with AutoScale: AutoScale is now more intuitive with UI updates, a new Hand Wrap Station for back-room efficiency, and improved zeroing for accurate weighing. Faster assembly means quicker deployment across stores.
- Powerful Tools in Web Office: Web Office’s refreshed interface includes a new back button, store name visibility, and enhanced reporting tools like Fuel Reports and Price Override History. Upgrades are now faster and more efficient with differential updates.
- Flexible Back Office APIs for Integration & Automation: New Passport API endpoints allow for better automation and integration, supporting gift card updates, item ID replacements, cost adjustments, and more, giving retailers greater control over data and workflows.
This webinar is ideal for store operators, IT teams, and retail leaders looking to modernize their infrastructure and improve performance across the board.
Our Hosts:

Felice Manget Harvey

Ryan Vick

Katherine Uva
