
UPCOMING

Live Sessions

Securing Self-Checkout: Everyday Tips & Tricks to Prevent Loss
Thursday, October 30 • 2 PM EDT
Join us for a practical and insightful webinar session designed to help retailers strengthen their self-checkout operations and reduce shrink. Industry veteran John Parsons will share proven strategies for tailoring asset protection to different self-service environments and preventing bad actors from exploiting vulnerabilities.
ON-DEMAND

Webinar Week: CATAPULT 5.8.167 - Smarter Store Operations with Self-Service, AutoScale®, CATAPULT Web Office® & Back Office APIs
This session will highlight how ECRS is delivering innovation that empowers your front-end teams, back-office staff, and IT departments alike. Whether you're upgrading your self-checkout lanes, optimizing your labeling process, or integrating third-party systems, you’ll walk away with practical insights and strategies to elevate your store operations.
This webinar is ideal for store operators, IT teams, and retail leaders looking to modernize their infrastructure and improve performance across the board.

Webinar Week: CATAPULT 5.8.167 - Elevating Retail Efficiency with WebCart™, Store Transactions & Smart Payments
This session will spotlight powerful new features in WebCart, Store Transactions, and Payments. Whether you're focused on mobile-first convenience, loss prevention, or smarter fuel and gift card management, this webinar will show you how to turn technology upgrades into strategic wins.
This webinar is ideal for retail leaders, store operators, and IT teams looking to stay ahead of the curve with tools that drive efficiency, loyalty, and growth.

Webinar Week: CATAPULT 5.8.167 - Unlocking Innovation with CATAPULT Cognition®, reciProfity®, and Loyalty & Promotions
Watch our exclusive webinar showcasing the latest advancements in the CATAPULT ecosystem. Discover how new features in Cognition, reciProfity, and Loyalty & Promotions are transforming the way retailers analyze data, manage prepared foods, and engage customers.
This is your chance to see how these innovations are driving operational efficiency, deeper customer engagement, and smarter decision-making across the retail landscape.

It's Electric! Expert Insights on Electronic Shelf Labels (ESL) Prep and Performance
Watch our dynamic Learning Lounge session where industry experts, retailers, and technology partners share their firsthand experiences with Electronic Shelf Labels (ESLs). Whether you're exploring ESLs for the first time or looking to optimize your current setup, this session offers actionable guidance and real-world perspectives to help you make informed decisions.

Marczyk's Fine Foods' Customer Journey Through the New reciProfity and CATAPULT® Integration
Watch this exclusive webinar where we showcase the powerful new integration between reciProfity and CATAPULT. This integration is designed to transform how you manage recipes, sync food costs and on-hand counts, and grow profits in your prepared foods department. During this session, you will have the opportunity to see a live demonstration of the integration in action and understand how it can benefit your business.

Live Demo of the New reciProfity and CATAPULT Integration
Watch this exclusive webinar where we showcase the powerful new integration between reciProfity and CATAPULT. This integration is designed to transform how you manage recipes, sync food costs and on-hand counts, and grow profits in your prepared foods department. During this session, you will have the opportunity to see a live demonstration of the integration in action and understand how it can benefit your business.

Proven Marketing Strategies: Enhance Customer Loyalty & Profits with Shoppable Digital Circulars
Discover how leveraging shopper engagement insights and loyalty data can drive sales both in-store and online. Hear firsthand from a fellow retailer about their success with using CATAPULT WebCart's integration with Red Pepper Digital to boost sales and foster customer loyalty. Walk away with actionable advice on how these insights create a feedback loop to attract more customers and engage with existing ones.

Mastering Promotional Strategies: Best Practices for Success
Enjoy an insightful webinar designed to empower you with the knowledge and tools to optimize your promotional strategies and loyalty programs. Whether you're new to dynamic promotions or looking to refine your approach, this session will provide valuable insights and practical tips to help you succeed.

How Automated Basket Lift Campaigns Increase Shopper’s Average Basket Size by 30%+
Watch this insightful webinar where we will explore the ongoing success of automated basket lift campaigns to increase shoppers' average basket size with CATAPULT's powerful marketing automation tool, LoyaltyBot®. Born out of innovation, LoyaltyBot's Basket Lift campaign empowers you to incentivize your customers to spend more, increasing their basket size, engagement, and reducing drift. It does this by automatically determining the average basket of each customer’s transaction and sending an automated email with an e-coupon to promote a higher basket size during their next store visit.

Diverse Payments Solutions - Growing Revenue & Customer Loyalty through Tender Acceptance
Are you accepting all the right payment tenders your shoppers want to pay with at your business? How are payments playing a role in your revenue growth and customer loyalty? Watch this insightful webinar where we delve into the transformative potential of tender acceptance for your business. Discover how embracing diverse payment solutions can significantly enhance your revenue and attract new customers.

Making eCommerce Profitable: The Essential Tips & Tools to Increase Online Sales by 7%
Wondering what the magic formula is to make eCommerce profitable? You can’t afford to miss this webinar where we will give you the perfect roadmap to turn your eCommerce operations from break-even to profitable, with an added bonus of happy shoppers.

Saving Time & Labor: Centralized Image Management for Customer Information Displays
Watch our insightful webinar with our product experts to discover how to streamline your image management process using our centralized control system from Web Office. Learn how to efficiently add, edit, and remove images across various store departments and multiple locations from a single instance. This powerful tool not only saves you time but also enhances your creative potential in managing Customer Information Display (CID) layouts.

Inside Artemis: The Technology Behind AI Personalization
Dive deep into the world of Cognition Artemis, the revolutionary AI model driving personalization across CATAPULT Retail POS software. This is your chance to explore the cutting-edge technology that is driving profitability for independent retailers and shopper satisfaction.

Loyalty Simplified: Easy-to-Manage Campaigns for Busy Retailers
Explore innovative strategies to build and maintain customer loyalty with minimal effort. These “Set It and Forget It” loyalty campaigns can help make your customer engagement effortless.

Mastering Self-Checkout Strategy: Expert Tips for Successful Implementation
"Does my parking situation really affect where I place my self-checkout in my store?" "Why does it matter how my shoppers weigh and tag their produce for self-checkout?" If these are questions you have or haven't thought about yet, you'll want to join us for this deep-dive webinar to go through every detail of the best self-checkout strategy. Self-Service Product Owner, John Parsons, will share his expert advice based on his 35+ years of experience to help you effectively integrate self-checkout into your business strategy.

The Power of Personalization: How AI Drives Loyalty and Profitability with CATAPULT®
No more “one-size-fits-all” approaches; the modern shopper demands a personalized experience in-store and online. If you don’t provide this, someone else will. So, how do you go about curating that tailored experience? In this session, we explore how the synergy between ECRS’ AI personalization tool, Cognition Artemis™, CATAPULT® Loyalty Suite, and eCommerce solutions produces the perfect individualized experience in-store and online!

What in the Health Benefit?!
In this session, led by ECRS President Caroline Catoe, we discuss (as our title implies) just what a Health Benefit is. We also explore actionable strategies for ECRS retailers to capture a share of the $200 billion annual Health Benefit program spending, driving more of these funds directly to their stores.

Preparing for the Holidays: 13 Free WebCart™ Catering Features You Need This Season
Tis the season! The season for massive last-minute catering orders and even more last-minute amendments to those same orders! In this Learning Lounge session we’ll hear from eCommerce and catering experts on how to use features your WebCart module already has to save yourself and your team time, money, and sanity this holiday season.

Federal Food Purchasing Assistance Programs and Your Community
In this edition of the Learning Lounge, we focus on what you can do as a retailer to implement and maintain various federal food purchasing assistance programs to better serve your community and the people in it.

Getting Ready for Christmas in July
When you're in the eye of the holiday storm, it can be hard to tell how you got there. This year will be different though. This year you'll watch the Getting Ready for Christmas in July Learning Lounge session and learn what to do now to save yourself time, money, and sanity come the holiday season.

Accounting for Everything
Hear from General Ledger expert Susan Daniel on how to get the most out of General Ledger, while saving time and gaining peace of mind.

Get the Most with AutoScale Max
Whether you're a new Max user looking to get the most out of your new scale, or a retailer curious about what the Max can do for you, we encourage you to check out this conversation and Q&A with ECRS product experts.

How to Save Money and Time with Gateway
Learn how to generate labor savings using Gateway automations, how to perform validations without manual entry to save time without sacrificing accuracy when placing orders, and hear from the Gateway team and ECRS retailers about their pro-tips and best practices.

Loyalty & Promotions with Felice Manget-Harvey and Angel Duda
ECRS Promotions Expert discusses best practices and clever ways to get the most out of your loyalty set up.

Cognition for Operations & Owners: LIVE Q&A
A conversation about how intuitive data visualization, API endpoints, and powerful AI recommendations can change how you operate.

Why Loyalty and Why Now?
Elevate your marketing game and learn the importance of Loyalty & Promotions.

From Briefcase to CATAPULT Cognition
How Advanced AI-Driven Analytics Increase Operational Efficiency & Profits

Learning Lounge: Managing Membership & Buyer's Club
A CATAPULT® WebCart™ and CATAPULT Membership Server (CMS) Demo.

